VoIP & IP Phone Systems in Winnipeg
The phone service, the IP phones and the setup from one local company, with your number kept and your staff trained.
Switching business phones is stressful because your number is everywhere. It is on your sign, your invoices and every customer’s phone. Our VoIP and IP phone systems in Winnipeg start from that worry: we plan the switch so you keep your number and your phones keep working while we do it. We provide the phone service, set up the IP phones and the phone system, run the network cabling they need and train your staff to use it. When something stops working later, you call the same Winnipeg company.
Keep Your Number Through the Switch
Your phone number is how customers find you, and losing it costs you calls. Moving the number over is part of the job, so you do not have a separate headache to solve. Before anything changes, we agree the plan with you: the day of the switch, which phones change over first and what your staff do while it happens.
You do not need to learn the details of how numbers move between phone systems. You need to know what happens on the day, and we tell you.
A Phone System Your Staff Can Run
Most small offices need the same few things: answer a call, transfer it, check voicemail. We use Fanvil IP phones and Epygi phone systems, set up for how your office actually works, then sit down with your staff and show them. Nobody needs to be an IT person to use the phones or to ask for a change.
We keep the setup plain on purpose. A phone system that takes a manual and a support call for every small change is the wrong system for a small office.
Network Cabling for IP Phones
IP phones run over your network, so call quality depends on your internet connection and on the cabling and network inside your office. Network cabling is something we already do for cameras and door readers. If your office needs new cable runs for the phones, we run them ourselves, neatly, and check each connection before we call the job finished. See network cabling for how we do it.
VoIP Services in Winnipeg: What We Do
VoIP means voice over IP. An IP phone is a handset that connects to your network. For Winnipeg offices and businesses we provide the phone service and do the setup work: the phones, the phone system, the cabling and the training. We look at your office, tell you what you need and put the cost in writing before we start. We have been installing security systems and network cabling in Winnipeg, and looking after them, since January 2011, and we are BBB accredited with an A+ rating.
One Company for Phones and Security
If you already have cameras, door access or an alarm from us, your phone service and phones can come from the same company. Security and phones share the same network, and one company that knows your building can look after all of it. See commercial security systems for the rest of the picture. The Winnipeg service area page covers work in the city.
What's Included
- We move your existing number over in the switch
- Phone service, phones and setup from one company
- Fanvil IP phones and Epygi phone systems
- Staff trained, and a Winnipeg company to call after
Other Services We Offer in Winnipeg
VoIP & IP Phone Systems Questions
Do you provide the phone service, or just the phones?
Both. We provide the phone service, the Fanvil IP phones and the Epygi phone system, and we set it all up. When a call drops or a phone stops working, you call one company instead of working out whose problem it is.
What is a VoIP phone system?
A VoIP phone system sends your calls over your internet connection instead of over a traditional phone line. Your staff use IP phones, which plug into your network like a computer does, and you get a business phone system with the everyday basics, such as answering, transferring a call and checking voicemail.
Can I keep my business phone number when I switch to VoIP?
Yes. Moving your existing number over is part of the switch, and we agree the plan with you before anything changes.
Will my phones go down while you switch?
We plan the switch to keep your phones working, and we agree the day and the steps with you first. You know when it happens, which phones change over and what your staff do during it.
How much does a VoIP phone system cost?
It depends on how many phones you need and what cabling your office needs, so we price it after we see the office. The estimate covers the monthly phone service as well as the phones and the setup, and you get it in writing before we start.
Do IP phones need new network cabling?
It depends on what is already in your walls. We check the cabling at each desk on a visit, and where an IP phone needs a connection that is not there, we run it.
What happens to my phones if the internet goes down?
VoIP calls travel over your internet connection, so an outage affects calls unless a backup is in place. We go through that with you in the plan, because that is where a backup gets decided.
Upgrade Your Business Phones
Tell us how many phones you have and how your calls come in. We will plan the switch so your business keeps its number.